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Centers for Disease Control and Prevention (CDC)
Visit the CDC's website for more information on COVID-19:
During the COVID-19 pandemic, NHTTAC is committed to supporting communities that work with individuals who are experiencing trafficking and other at-risk populations. We hope the list of resources below will help you through this difficult time. Be sure to check this page again because it will be updated as new information becomes available. If you would like training or technical assistance, please visit our Technical Assistance page.
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Hotlines and Helplines
Call 911 if you are experiencing an emergency and need immediate assistance from the police, emergency medical or ambulance technicians, or the fire department.
- The National Human Trafficking Hotline has a toll-free phone line, SMS text lines, and live online chat functions available 24 hours a day, 7 days a week. Help is available in English or Spanish, or in more than 200 additional languages through an on-call interpreter. Hearing and speech-impaired individuals can contact the Hotline by dialing 711, the free national access number that connects to Telecommunications Relay Services (TRS).
- Call: 1-888-373-7888 (TTY: 711)
- Text SMS: 233733 (Text “Help” or “Info”)
- Web Chat
- The National Domestic Violence Hotline has a toll-free phone line, SMS text lines, and live online chat functions available 24 hours a day, 7 days a week. Help is available in more than 200 languages. Hearing and speech-impaired individuals can contact the Hotline by dialing 1-800-787-3224 (TTY).
- Call: 1-800-799-SAFE (7233), or 1-800-787-3224 (TTY)
- Text SMS: 22522 (Text “LOVEIS”)
- Web Chat
- The StrongHearts Native Helpline has a toll-free phone line available every day from 7 a.m. to 10 p.m. (central).
- Call: 1-844-7NATIVE (1-844-762-8483)
- The Trans LifeLine has a toll-free phone line available 24 hours a day, 7 days a week.
- Call: 877-565-8860
- The National Suicide Prevention Lifeline has a toll-free phone line, SMS text lines, and live online chat functions available 24 hours a day, 7 days a week. The Lifeline has a Spanish language line at 1-888-628-9454 and tele-interpreters offering support in more than 150 languages. Hearing and speech-impaired individuals can contact the Lifeline at 1-800-799-4TTY (4889).
- Call: 1-800-273-TALK (8255), or 1-800-799-4TTY (4889)
- Web Chat
- National Runaway Safeline has a toll-free phone line, SMS text lines, and live online chat functions available 24 hours a day, 7 days a week.
- Call: 1-800-RUNAWAY (1-800-786-2929)
- Text SMS: 66008
- Childhelp National Child Abuse Hotline has a toll-free phone line, SMS text lines, and live online chat functions available 24 hours a day, 7 days a week. Help is available in more than 170 languages through interpreters.
- Call or text: 1-800-422-4453
- Web Chat
- National Center for Missing & Exploited Children (NCMEC) has a toll-free phone line and cyber tipline available 24 hours a day, 7 days a week to report a missing child.
- Call: 1-800-843-5678
- Cyber Tipline
- ElderCare Locator is available to assist vulnerable and elder adults.
- Call: 1-800-677-1116
- Crisis Text Line has SMS text lines available 24 hours a day, 7 days a week to speak with a trained crisis counselor.
- Text: 741741
- Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline is available 24 hours a day, 7 days a week to receive treatment referral and information services (in English and Spanish) for individuals and families facing mental and/or substance use disorders.
- Call: 1-800-662-HELP (4357)
- TTY: 1-800-487-4889
- National Sexual Assault Telephone Hotline has a toll-free phone line and live online chat functions available 24 hours a day, 7 days a week.
- Call: 800-656-HOPE (4673)
- Web Chat
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Supporting Clients in Crisis During the COVID-19 Pandemic
- American Red Cross: Ready Rating
- This website has a collection of tools, resources, and information that helps businesses, schools, and organizations prepare for disasters and other emergencies, maintain operations, and protect lives and property.
- Coro: Tips for Anyone Trying to Lead During a Crisis (Or Anytime There Is No Playbook)
- Georgia Center for Nonprofits: Nonprofit Guide to COVID-19
- Guidance for Administrators and Leaders of Community- and Faith-Based Organizations to Plan, Prepare, and Respond to COVID-19
- Resources for Businesses and Employers During COVID-19
- Resources for Clinics and Health Care Facilities
- SAMHSA: Guidance for Substance Use Facilities
- VAWnet: Preventing and Managing the Spread of COVID-19 Within Domestic Violence Programs
- This website has a collection of resources and guidance for homeless shelters, faith-based community organizations, and pregnant women and children.
- CDC: Resources for Helping Older Adults, People With HIV, People With Asthma, and Pregnant Women
- CDC: Resources to Support People Experiencing Homelessness
- Immigrante Informado
- This website provides national and state-based resources, including food distribution sites, mutual aid funds, and health care accessible to all families (regardless of status) in Spanish.
- Mental Health America: Mental Health and COVID-19: Information and Resources
- This website has a collection of resources about mental health during the COVID-19 pandemic, mental health and remote work, tools to connect with others, and resources for parents.
- Department of Labor: Coronavirus Resources
- National Association of Social Workers: Coronavirus (COVID-19): 8 Ethical Considerations for Social Workers
- National Association of Social Workers: Telehealth
- This website has a collection of resources for providing telehealth services to clients, including legal considerations for social workers providing telemental health, telemental health consent forms, and standards for technology in social work practice.
- National Crime Victim Law Institute: COVID-19 Resources for Legal Services and Victims’ Rights
- United States Interagency Council on Homelessness: Supporting Children and Youth Experiencing Homelessness During the COVID-19 Outbreak
- U.S. Office of Personnel Management: Telework Guidance
- Child Mind Institute: Talking to Kids About the Coronavirus
- Federal Emergency Management Agency: Ready Kids
- This website has a collection of interactive tools to help kids, teens, families, educators, and organizations before, during, and after disasters.
- Instruction Partners: COVID-19 Schools Resource Hub
- This website has a collection of tools that support student care and continued learning during extended school closures.
- National Child Traumatic Stress Network: Public Health Resources for Epidemics
- This website has a collection of resources for parents and caregivers who are trying to help their families cope with public health emergencies like COVID-19. For example:
- Age-Related Reactions to a Traumatic Event
- Parent/Caregiver Guide to Helping Families Cope With the Coronavirus Disease 2019
- Psychological First Aid Field Operations Guide: Parent Tips for Helping Adolescents
- Psychological First Aid Field Operations Guide: Parent Tips for Helping Infants and Toddlers After Disasters
- Psychological First Aid Field Operations Guide: Parent Tips for Helping Preschool-Age Children After Disasters
- Psychological First Aid Field Operations Guide: Parent Tips for Helping School-Age Children After Disasters
- Simple Activities for Children and Adolescents
- This website has a collection of resources for parents and caregivers who are trying to help their families cope with public health emergencies like COVID-19. For example:
- Virtual Activities for Families
- Cincinnati Zoo: Home Safari Facebook, live each day at 3 p.m. (eastern)
- Google Earth: Virtual tours of museums, national parks, street art, cherry blossoms around the world, games, and activities
- Kennedy Center: Videos of performances and educational activities
- Monterey Bay Aquarium: Live stream cams
- NASA Stem: Science, technology, and engineering activities to do at home and a virtual trip to Mars
- New England Aquarium: Live presentations, videos, and activities to try at home
- San Diego Zoo: Live stream cams
- Smithsonian Zoo: Live stream cams
- Yosemite National Park: Virtual tour
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Working Remotely
- National Association of Social Workers: Standards for Technology in Social Work Practice
- National Network to End Domestic Violence: Best Practices for Mobile Computing Devices for Advocacy
- National Network to End Domestic Violence: Using Technology to Communicate With Survivors During a Public Health Crisis
- The following platforms can be used to host virtual meetings or conference calls. Be sure to find out if a platform you are considering is HIPPA compliant and within your budget. If you are purchasing a virtual meeting platform for a project, verify that it is an allowable cost. NHTTAC does not endorse any of these tools; these links are for informational purposes only.
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Self Care
- CDC: Resources for Managing Stress and Anxiety
- National Association of Social Workers: Self-Care During the Coronavirus Pandemic
- This website has a collection of free self-care activities, articles, podcasts, and resources on self-care.
- National Child Traumatic Stress Network: Taking Care of Yourself
- Office for Victims of Crime: Vicarious Trauma Toolkit
- SAMHSA: Tips for Social Distancing, Quarantine, and Isolation During an Infectious Disease Outbreak
- The Conversation: 7 Science-Based Strategies to Cope With Coronavirus Anxiety from Dr. Jelena Kecmanovic, Psychologist
- National Alliance of Mental Illness (NAMI) National Helpline Warmline Directory has a list of state-based peer support warmlines (peer-run listening lines staffed by people in recovery).
